By accessing or using the services offered by USA Maid Services ("we," "our," or "us"), including our website at usamaidservices.com, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.
USA Maid Services provides residential and commercial cleaning services, including but not limited to regular cleaning, deep cleaning, move-in/move-out cleaning, and specialized cleaning services.
3.1 Scheduling: Cleaning services can be scheduled through our website, by phone, or by email. All scheduled appointments are subject to availability.
3.2 Confirmation: Upon scheduling, you will receive a confirmation email or text message with the details of your appointment.
3.3 Cancellation: If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance. Cancellations made less than 24 hours before the scheduled service may incur a cancellation fee of up to 50% of the service cost.
3.4 No-Shows: If our cleaning team arrives at your location and cannot gain access, a fee of 50% of the service cost may be charged.
4.1 Pricing: Prices for our services are as quoted on our website, by phone, or in writing. Prices may vary based on the size of the property, the condition of the property, and the specific services requested.
4.2 Payment: Payment is due at the time of service unless alternative arrangements have been made in advance. We accept cash, credit cards, and electronic payments.
4.3 Additional Charges: Additional charges may apply for services not included in the original quote, such as cleaning excessively dirty areas or adding services during the cleaning appointment.
5.1 Satisfaction Guarantee: We strive to provide the highest quality service. If you are not completely satisfied with our cleaning services, please notify us within 24 hours of service completion, and we will re-clean the unsatisfactory areas at no additional cost.
5.2 Damage: In the event of damage caused by our cleaning team, please report it to us within 24 hours of service. We will investigate the claim and, if valid, arrange for repair or replacement.
6.1 Access: You are responsible for ensuring that our cleaning team has access to your property at the scheduled time.
6.2 Preparation: To ensure efficient cleaning, please pick up clothing, toys, and other items that may obstruct the cleaning process.
6.3 Valuables: Please secure any valuable or fragile items before our arrival. While we take the utmost care, we cannot be responsible for damage to unsecured valuables.
6.4 Pets: Please secure any pets that may interfere with the cleaning process or pose a safety risk to our staff.
7.1 USA Maid Services shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, resulting from the use of our services.
7.2 Our liability for any claim arising out of or related to these Terms shall not exceed the amount paid by you for the specific cleaning service that is the subject of the claim.
8.1 We reserve the right to modify or discontinue our services at any time without notice.
8.2 We may revise these Terms at any time by updating this page. By continuing to use our services after any changes to these Terms, you agree to be bound by the revised Terms.
These Terms shall be governed by and construed in accordance with the laws of the state of New York, without giving effect to any principles of conflicts of law.
If you have any questions about these Terms, please contact us at:
USA Maid Services
Haines City and surrounding areas.
Phone: 863-204-01-66
Email: info@usamaidservices.com
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